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Frequently Asked Questions

Ways to get help

Membership Plans

Do you have a phone number?


No. I'm sorry. It's just me, Jennifer....the Founder of SurvivingToxicMold.com and I don't have a public phone number for thousands of people to call me and ask me questions :)




Where can I ask a general question about the PhazeMoldDiet?


I have provided a general "contact" form on my website where you can send me a question relating to the PhazeMoldDiet. Keep in mind, I do not do private one-on-one hand holding or consultations about the diet. All of my knowledge and experience and recipes are shared openly on the website and are for members only. You can access the contact form here if you have a general question that is not yet answered here in the FAQ's.





How do I cancel my subscription?


Because I feel the PhazeMoldDiet is an extremely important step in detoxing from mold (50% of recovering from mold involves your diet) I have created a process to cancel that is simple, yet I want to make sure you understand the importance of quitting before I cancel a subscription. To cancel your subscription, please go to the cancelation page and fill out the questionaire. Once I have received your request I will send you the information you need.




What do I get with the FREE Basic Membership Account?


The FREE Basic Member account is the basic information that I had on my website from 2014-2020. > You'll see a description for all 8 Phazes and what the purpose of those phazes are. > You get FREE Access to only the Phaze4 educational guide > You get FREE Access to only the Phaze4 food list > You get FREE Access to a full list of "Moldy Foods" What are you NOT getting? > No access to Phaze 1,2,3,5,6,7 or 8 educational guides > No access to Phaze 1,2,3,5,6,7 or 8 food lists > No access to Phaze 1,2,3,5,6,7 or 8 Recipes > No access to social groups and forums > No diet advice